Privacy Policy

The Type of Personal Information We Collect

We currently collect and process the following information:

· Personal identifiers, contacts, and characteristics. (name, address and contact details)

. Financial information such as credit card information collected by our payment processors on our behalf.

· IP Address.

· Information about your chosen St. John Lettings service.

· Website user statistics.

· Information related to a third-party authentication identity provider, such as Google Authenticator.

How We Get The Personal Information And Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.

. to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.

· to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

·to notify you about changes to our service.

· to ensure that content from our site is presented in the most effective manner for you and for your computer.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [contact details]

(b) We have a contractual obligation.

(c) We have a vital interest.

(d) We have a legitimate interest.

Disclosure Of Your Information

You agree that we have the right to share your personal information with:

. Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We will disclose your personal information to third parties:

. If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

How We Store Your Personal Information

Your information is securely stored.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By sub your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Statement, to make our products and services available to you, or as instructed by you, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Under data protection law, you have rights including:

Your Data Protection Rights -

You have the right to ask us for copies of your personal information.

Your right to rectification -

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure -

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing -

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing -

You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability -

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@stjohnlettings.co.uk if you wish to make a request.

Can't find what you're looking for? Get in touch

We are regularly adding new properties to our portfolio. To hear about them first or to make a new enquiry, please get in touch.


16 Great Queen Street, London, WC2B 5AH


+44 7470 677 390
+44 7464 878 373

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